Last Updated: December 2024
At CROSSWDTREADING LLC ("Company," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games, applications, and services.
We may collect the following types of personal information:
We automatically collect certain technical information when you use our services:
Important: We do not directly store your payment card information. All payment processing is handled securely by our third-party payment processors (Stripe, Visa, etc.) in accordance with PCI DSS standards.
We use the information we collect for the following purposes:
We may share your information with trusted third-party service providers who assist us in operating our services:
We may disclose your information if required by law or in response to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational security measures to protect your personal information:
In the event of a data breach that affects your personal information, we will:
Payment Processing: All payment transactions are processed securely through our third-party payment processors. We do not store, process, or transmit your payment card information directly.
Payment Data: Our payment processors may collect and store:
Our payment processors have their own privacy policies governing how they handle your payment information. We recommend reviewing their privacy policies:
We retain your personal information for as long as necessary to:
When we no longer need your information, we will securely delete or anonymize it.
You have the right to:
You can control your communication preferences by:
We use cookies and similar technologies to:
You can control cookie settings through your browser preferences.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
If you have any questions about this Privacy Policy or our data practices, please contact us:
For privacy-related inquiries and data subject requests, you may also contact our Data Protection Officer at the same email address.
| Data Category | Purpose | Retention Period | Legal Basis |
|---|---|---|---|
| Account Information | Service provision, authentication | Account lifetime + 7 years | Contract performance |
| Payment Information | Transaction processing | 7 years (legal requirement) | Contract performance |
| Usage Analytics | Service improvement, personalization | 2 years | Legitimate interest |
| Communication Data | Customer support, updates | 3 years | Contract performance |
| Technical Data | Security, performance monitoring | 1 year | Legitimate interest |
Last updated: December 2024
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